Last Updated: July 19, 2026
At Quince, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment providers)
- Order history
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional emails (only if you choose to receive them)
3. Cookies
Our website uses cookies and similar tracking technologies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Personalize content and advertising
You may disable cookies through your browser settings, although some website features may not function properly.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics providers
- Marketing service providers
- Legal authorities when required by law
These service providers are only permitted to use your information to perform services on our behalf.
5. Payment Security
Payments are processed through secure third-party payment providers. We do not store your complete payment card information on our servers.
All transactions are encrypted using industry-standard security technologies.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Marketing Communications
If you subscribe to our marketing emails, we may send you information about:
- New arrivals
- Promotions
- Special offers
- Product updates
You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Withdraw consent
- Request a copy of your personal data
To exercise these rights, please contact us using the information below.
9. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
11. International Data Transfers
Your information may be processed and stored in countries outside your country of residence.
By using our website, you consent to the transfer of your information where permitted by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Quince Customer Support
Email: privacy@buybasedus.it.com
Customer Service: +1 (746) 987-7452